Kivios Privacy Policy
At Kivios, we value the privacy of our users, especially children, and are dedicated to protecting their personal information. This Privacy Policy outlines the type of information we collect, how we store and use it, and what measures we take to ensure its safety. By using the services offered by Kivios, you agree to the collection, storage, and use of your information as explained in this Privacy Policy.
If you have any concerns, queries, or requests regarding the user data or this Privacy Policy, please feel free to contact us at contact@kivios.com.
Information We Collect
The personal information we collect may include:
- When users voluntarily provide us with their contact information, such as their name, email address, or telephone number, to submit inquiries or subscribe to newsletters.
- Non-personally identifiable information collected automatically, such as IP addresses, browser types, and other technical data transmitted by the users' devices when they access our site. This information helps us to improve the user experience and tailor our content accordingly.
- Usage data, such as the date, time, and duration of the user's visit to our site, to understand how our site is being used.
- We may use Google Analytics to collect, analyze, and understand anonymous user data for optimizing the user experience on our site. Google Analytics may use cookies to collect this data, but the information collected will be anonymous and will not be used to identify individual users.
How We Protect Your Information
The security of your information is our top priority. We have implemented several security measures to protect the information we collect, including but not limited to:
- Ensuring that our site uses SSL (Secure Sockets Layer) encryption to protect the transmission of your data.
- Storing your personal information on secure servers.
- Restricting the access to personal information to only those employees who need it to provide support and services.
- Regularly reviewing and updating our security policies and procedures to maintain a high level of protection.
- Ensuring that any third-party service providers we use maintain appropriate security measures.
How We Use Your Information
We use the information collected on our site for the following purposes:
- To personalize and enhance the user experience on our site.
- To process and respond to your inquiries, comments, or suggestions.
- To inform you about new products, services, and updates that may interest you.
- To improve and optimize the functionality of our site and its content.
- To diagnose any technical issues that may arise and ensure the ongoing security and availability of our site.
- To comply with any applicable laws, regulations, or legal requests.
Sharing Your Information
We value your privacy and do not share, sell, or rent your personal information to third parties for their marketing purposes. We may disclose your information to third-party service providers who assist us in operating our site, conducting our business, or servicing you, but only if they agree to keep the information secure and confidential. We are also required to disclose your information in response to a legal request, if it's necessary to protect our rights or those of others, or if it pertains to public safety.
Deleting Your Information
Upon request, we will delete any personal information we have collected from you. To submit a request for deletion, please email us at contact@kivios.com, and we'll process your request as quickly as possible.
Changes to This Privacy Policy
We reserve the right to update or modify our Privacy Policy at any time to reflect changes in our practices or as required by law. If we make any significant changes, we will notify you by posting the updated Privacy Policy on our website, along with the date of the latest update. Your continued use of our site after any changes have been made constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please email us at contact@kivios.com.